About us
Safaris
Zanzibar
Southern Circuit
Northern Circuit
Mountain Trekking
Day trips
Destinations
Mikumi National Park
Nyerere National Park
Ruaha National Park
Oldoinyo Lengai(Mountain of God)
Mount Meru
Tarangire National Park
Lake Manyara National Park
Kilimanjaro National Park
Ngorongoro Conservation
Serengeti National Park
Zanzibar, the Spice Island
Gallery
Blog
Contact us

Terms and Conditions

Welcome to www.seekadventure.co.tz , operated by Seek Adventure Tanzania. Please read these Terms and Conditions carefully before using our website.

By accessing or using our website, you agree to be bound by these Terms and Conditions. Bookings and subsequent contracts shall be deemed to have been concluded in Tanzania and shall be interpreted according to the laws of the United Republic of Tanzania.

The Company reserves the right to decline any booking without outlining the reasons for it.

Use of Website:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • Your use of this website is subject to our Privacy Policy, which governs how we collect, use, and disclose your personal information. By using this website, you consent to our Privacy Policy.

Deposit & Payments

  • All payments made through our website are processed securely. We accept major credit and debit cards
  • A 50% deposit is required to secure a booking. This deposit forms part of the payment for the trip and shall be offset to the total amount charged to the client/agent.
  • 70% has to be paid (4) weeks before the start of the trip. Booking not paid fully amount 21 days, the Company reserves the right to treat the booking as cancelled and the deposit shall be forfeited.
  • Clients/Agents booking within four (4) weeks of tour departure are required to pay the full amount immediately to secure the reservation.
  • All bank charges are to be settled by the client or agent respectively. This includes transaction fees charged by our bank.
  • The amount shown on the invoice is the amount that needs to reflect in our account and should bank charges have been deducted, we would have to invoice you subsequently.

Booking Amendments

  • For amendments of existing bookings done by the client/ agent (e.g. departure dates, air tickets, accommodation, number of participants, etc) a handling fee of 30 USD per booking applies. The handling fee will be charged in addition to the service provider fees.

Price Charges

  • All our prices are based on the current national park fees and taxes. Incase of price changes of Government fees after Booking and payment being closed, client is subjected to pay the additional fees.

Cancellation

  • Cancellations must be sent in writing to the office that confirmed the reservation. Cancellations shall only be effective from the date of receipt of cancellation by the booking office. In case of a booking cancellation, the Company shall return the full deposit.
  • If a booking is canceled the client is subject to a cancellation fee as follows:
  • Until 4 weeks prior departure – 25% cancellation fee
  • 4-2 weeks prior departure – 50% Cancellation Fee
  • 2-1 weeks prior departure – 75% of the cancellation fee
  • Less than a week prior departure – 100% cancellation fee
  • The Company reserves the right to cancel any tour at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in that case, the Company agrees to refund all monies already paid by the client. This shall be the Company’s sole responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company.

Passports, Visa & Travel Papers

  • It is the client’s sole responsibility to ensure that passports, visas, tickets, health certificates, proof of vaccinations and any other documentation required are all in order for the countries to be visited.
  • The Company cannot be held liable for any consequences, damages or claims if the client does not attend correctly to the client’s documentation and related matters prior to commencement of the tour.

Travel Insurance

  • All customers traveling with Seek Adventure are required to have fully comprehensive travel insurance. The policy needs to be valid from the date that the initial order is placed so as to provide cover for a cancellation prior to departure.
  • During travel, the insurance needs to provide comprehensive medical, evacuation and repatriation cover.

Baggage

  • At any time, all baggage and personal effects are at the client’s responsibility and the Company does not accept any liability for any loss or damage of any personal effects, howsoever arising.
  • Clients are entitled to one bag of not more than 15 kg (backpack or soft bag – no hardtop suitcase) and a daypack. The Company reserves the right to refuse excess baggage. Please notice that on our trekking tours and on some “bush” flights other baggage regulations may apply.

Risk

  • The client accepts that all tours are of an adventurous nature and involve an element of personal risk. Neither the Company nor any of its agents can be held liable in any way for any injury, loss of life or damage to property, howsoever caused. The client hereby indemnifies the Company and will hold the Company, its agent, assigns and servants harmless from any such claim. The client accepts full responsibility for all risks involved.

Authority on Tour

  • The decisions of the Company’s guide/driver on tour shall at all times be final and binding.
  • The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited.

Intellectual Property

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Marketing

  • The Company reserves the right to use any photographs and videos taken during tours for marketing or any other advertising material. The client hereby gives consent to use such photographs and authorizes the Company to retain the copyright for these photographs and such material.